Walk through the full milestone cycle — fund → work → submit → approval — and what to do at each handoff.
Wait for the student to fund
After you accept a multi-milestone engagement, the milestone status is 'Awaiting student funding'. The student funds one milestone at a time. You'll receive an email titled 'Milestone N of M funded by {student}' the moment funding clears.
Start work
Once the milestone is 'Funded — ready to deliver', begin work. Use the milestone's Attachments panel to share deliverables and the Notes panel to keep the student in the loop. The Session Chat is also available for back-and-forth.
Submit work for approval
When the deliverable is ready, click 'Submit Work' on the milestone row. Status moves to 'Pending Approval' and a 24-hour auto-approval timer starts. The student gets an email asking them to approve or dispute.
Get paid
When the student approves (or the 24-hour timer expires), the platform releases your share to your Wise-linked bank account. Tutrx withholds the platform commission for that milestone — see your earnings breakdown under Performance or in the service tab's Earnings card.
Move to the next milestone
After Milestone N is paid, the student is prompted to fund Milestone N+1. You'll get another funded-notification email when that lands. Repeat until the last milestone is approved — the engagement closes automatically and the student is invited to leave a review.
If a milestone is disputed
If the student clicks Dispute, the milestone status moves to 'disputed' and Tutrx support reviews. The payout is paused. Add notes and attachments showing the work you delivered, and a resolution is reached without you needing to chase the student directly.