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    How to Leave a Review for a Service Engagement

    Rate the service and the specialist separately, add a comment, and optionally send private feedback that only the specialist sees.

    Step-by-step guide

    1. 1

      Wait for the engagement to finish

      Reviews unlock once an engagement is fully Paid or Completed. You'll get an email titled 'Session Complete — Please Leave a Review' linking directly to your engagement dashboard.

    2. 2

      Open the review dialog

      On the engagement card (active or past), click 'Leave a Review'. The dialog opens with the service title and specialist name prefilled so you know exactly what you're reviewing.

    3. 3

      Rate the service

      Pick 1–5 stars for the service itself (the deliverable quality, scope, value). Add a comment explaining what worked or what could have been better — this comment is public and helps future students.

    4. 4

      Rate the specialist

      Separately rate the specialist (teaching style, communication, expertise) and add a public comment about working with them.

    5. 5

      Send private feedback (optional)

      Use the Private Feedback section to share something only the specialist will see. Useful for direct suggestions that don't belong on a public review.

    6. 6

      Where it appears

      Your public review appears on the service detail page and the specialist's profile. The specialist can reply once publicly. You'll see 'You reviewed this service' on the engagement card going forward.