Joe Alex

    Joe Alex

    ServiceNow Technical Product Owner

    Canada·
    Joined May 2026

    Experienced ServiceNow Product Owner and Developer with expertise in ITSM implementation and enterprise solutions. Certified in ServiceNow Administration, ITSM, and Application Development with a track record of managing 40,000+ end users and delivering $250K-$500K in cost savings.

    Platform Expertise

    ServiceNow
    AWS
    Azure
    Microsoft Teams
    Okta
    PagerDuty
    Jira
    Tenable
    SAP ERP
    Employee Experience

    Industries

    Logistics/CourierAutomotiveProfessional Services/ConsultingEnterprise IT

    Education

    BA Information Technology

    York University

    Certifications

    1 / 2

    Project Management Professional (PMP)

    Issuer: PMI

    Year:

    Credential ID: 3659737

    ServiceNow Certified Implementation Specialist - IT Service Management (ITSM)

    Issuer: ServiceNow

    Year:

    Credential ID: 24685098

    ServiceNow Certified System Administrator

    Issuer: ServiceNow

    Year:

    Credential ID: 24635700

    Experience